Probook drives measurable outcomes
America’s largest home service brands trust Probook to add points to their EBITDA.
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29%
AVG REVENUE PER OFFICE FTE LIFT
82%
INTERACTIONS HANDLED END TO END
58,000+
CUSTOMER INTERACTIONS DAILY
41
AVG DAYS TO FULL DEPLOYMENT
Operators scale with Probook.
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22 → 10 dispatchers, 15,000 calls per month
“They provide best-in-class support. They understand not every business is the same. We’re very unique at Del-Air, and they took the time to come in, learn our business, and adapt their product to our strategy.”

Rick Rogers · CEO


Centralizing dispatch across 11 markets
“With Probook, we’ve centralized dispatch across 11 markets and 200 technicians without adding overhead. That scalability is critical to how we grow.”

Chad Peterman · CEO


16 → 8 dispatchers, 20% average ticket lift
“We run dispatch with half the team we used to, and our average ticket actually went up.”

Caleb Seyer · VP of Operations


20% average ticket lift, 82% true booking rate
“We’ve been able to successfully tuck in four companies, increase our customer base by over 13,000, and add 14 technicians to the team. And I’m sure that without Probook, we wouldn’t have been able to handle that.”

Tim Pederson · Director of Operations


Doubling tech-to-dispatch ratio, while adding a new department
“Probook integrates our dispatching, our after-hours, our updates, our outbounding, all of it. We doubled our tech-to-dispatcher ratio while adding a whole new electrical department.”

Jeremy Lee · General Manager






























