Dispatching,
AI Supercharged

Send techs to the right calls and boost sales
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Better Dispatching is a Triple Win

Technician Performance
More Sales
Probook increases sales by an average of 12% by consistently matching techs to the right jobs.
More Flips
Probook increases flip rates by an average of 19% by tracking sales through the install, identifying techs whose high quality leads actually close.
More Jobs
Probook increases capacity by up to 30% when you’re busy by dynamically weighing windshield time based on volume.
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Dispatcher Efficiency
Manage 2x More Techs
Dispatchers using Autopilot can typically support 20-25 techs, while still prioritizing customer experience.
Make Everyone Your Top Dispatcher
Probook’s positive reinforcement helps all of your dispatchers get it right more often.
Train New Dispatchers In a Matter of Weeks
Competent dispatchers take years to develop. Probook builds strong dispatchers within a matter of weeks.
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Customer Service
Proactive Late Alerts
Probook knows if you’ll be late to an appointment as early as 8AM, helping you keep customers informed.
Reschedule Recommendations
Probook flags calls you shouldn’t run today when you’re over capacity, that way you can reschedule the right customers early in the day.
Higher Touch Customer Experience
Dispatchers using Probook have up to 50% more time to spend helping their customers.
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Choose Your Level of Automation

Copilot
Right-tech, right-call at the click of a button
Real-time syncing with ServiceTitan
Recommendations keep dispatchers in the loop
Autopilot
Fully reshuffles your dispatch board in real-time
Dispatchers stay engaged by verifying job parameters
Manage 20-25+ techs with a single dispatcher

Your Techs Sell More with Probook

Assigning techs to the right opportunities every time drives top line growth.

12%

Average INCREASE IN SALES

19%

AVerage INCRease in flip rate

20:1

tech to dispatcher ratio

Unparalleled Visibility

Probook blends repair and TGL sales into an average per call type
Identify training opportunities, such as IAQ sales
Weighing recent data more heavily captures short-term trends
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Probook forecasts how long techs take at each call using historical data
Identify techs who need to slow down and follow the process
See accurate job lengths right on your dispatch board
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See your average revenue and job count by zip code
Identify marketing opportunities
See how specific job types perform in different zip codes
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No more spreadsheets; Probook integrates with ServiceTitan in real-time
Set thresholds for a specific trade, or even job type and tag bundles
Automatically see when you’re near or above a certain threshold
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Unusually Good Customer Service

The numbers speak for themselves.
8
minute
median
response time
25
minute
median
resolution time
100
percent
post-resolution
satisfaction

Have questions?

What makes Probook the premiere AI dispatching solution?

Probook is built by dispatchers, for dispatchers. Our workflows are easy to use and our decisions are easy to trust. We’re building new, life-enhancing features every day. No other solution is nearly as dispatcher friendly.

How can dispatchers take our decisions ~100% of the time?

Probook provides your dispatchers a structured interface to verify specific information about every job— that way, they can feel confident that Probook is making its decisions using correct information. Our dashboards provide unmatched visibility into all of our predictions.

Will Probook really fly out to launch in-person?

Yes. Our CEO will fly out to personally support your dispatchers from the start. Post-launch, we’ll meet twice a week and remain on-call 24/7 via your company's internal communication channel (Teams, Slack, etc).

We already dispatch for profit. Can Probook still lift my revenue?

Yes. Dispatchers are faced with hundreds of decisions every day, each with trillions of potential scenarios. Probook finds the mathematically optimal solutions within your constraints, which will free up your dispatchers to focus on more valuable, customer service tasks.

Bigger Tickets. More Flips.

Unlock the power of AI dispatching!